💳 Refund & Cancellation Policy
MK Him Web – WhatsApp API Subscription Services
At MK Him Web, we aim to maintain a transparent, fair, and customer-friendly subscription process.
Please review our Refund & Cancellation Policy carefully before purchasing or subscribing to our WhatsApp API services through https://api.mkhimweb.com.
1. 📅 Subscription Cancellation
Customers may request cancellation of their subscription at any time by contacting our support team via email, phone, or WhatsApp.
Cancellation will take effect at the end of the current paid billing cycle.
Access to the WhatsApp API service will continue until the current billing cycle expires.
Customers are advised to submit cancellation requests before their next scheduled renewal.
2. 💸 Refund Policy
Monthly Subscription Plans
Monthly subscription payments are non-refundable for partially used months or unused subscription periods, subject to applicable law.
Annual Subscription Plans
Refund requests must be submitted within 15 days of the original purchase date.
Eligible customers will receive a pro-rated refund for the unused subscription period.
Refund eligibility and the amount will be determined after reviewing the subscription activation date, usage period, and applicable conditions.
Duplicate or Failed Transactions
Verified duplicate payments are eligible for a full refund.
Failed transactions where the payment amount has been deducted but the service was not activated will be reviewed for a full refund.
Customers should contact our support team with their payment details or transaction reference for verification.
3. ⚠️ Service Disruption
We strive to provide reliable and uninterrupted service.
If our platform remains unavailable for more than 48 consecutive hours due to a verified internal technical failure, affected customers may be eligible for:
A service credit toward their subscription, or
A partial refund, at the discretion of MK Him Web.
Eligibility will depend on the nature and duration of the service disruption.
4. 📬 Contact for Cancellations & Refunds
For cancellation requests, refund inquiries, duplicate payments, or subscription-related concerns, please contact:
MK Him Web – Your Digital Growth Partner
🌐 Official Website: https://mkhimweb.com
🖥️ WhatsApp API Platform: https://api.mkhimweb.com
📧 Email: mkhimweb@gmail.com
📱 Phone / WhatsApp: +91 98050 89500
📍 Location: Himachal Pradesh, India
💙 MK Him Web – Your Digital Growth Partner
We value our customers' trust and are committed to reviewing and resolving subscription-related concerns fairly and promptly, in accordance with this policy and applicable laws.